CONTACT US

Tek Nek Toys will replace products or parts with defects in materials or workmanship for 90 days from the date of purchase.  Repair or replacement is available only to the original purchaser of the product and requires a copy of the sales receipt.  Products are disqualified if they have been damaged by accident, unreasonable use, immersion in water, neglect, abuse, battery leakage, or causes unrelated to defects in materials or workmanship.

Contact us by email:  customerservice@teknektoys.com

Contact us by phone:  (888) 900-0155

Our goal is to respond to you by the next business day.

In your message, please include the following information:

      (1)      your name

      (2)      email address and daytime phone number

      (3)      product name and description

      (4)      color of your product (pony body and base)

      (5)      explanation of your inquiry (photos are very helpful)